Terms & Conditions

Terms & Conditions of Hire

  1. Booking

1.1. Hire period

The hire period is the date(s) that is shown on the quotation as the ‘Event date’.

In the event that the equipment is used for days other than those stated, further reasonable charges can be imposed on the client by Marquee World to cover wear-and-tear and any support requiring a call-out will be chargeable at a rate of £60+VAT per person per hour and is subject to availability.

1.2. Making a booking

Once booking details are confirmed an invoice will be sent for a deposit of 30% of the cost of marquee hire along with items supplied by us. The client shall also be aware that the hire is not confirmed until the deposit is received as cleared funds. The balance payment is due as cleared funds with Marquee World before the event date stated on the quotation.

1.3. Cancellation

In the event of a full cancellation OR partial cancellation (i.e. items removed from the inventory) there will be no further charge for the Marquee Hire only. Note, all cancellations will include the loss of the deposit.

Please note that the charge for items hired from third parties that have been invoiced separately will also be non-returnable. We will however return any funds to the Hirer that the third party returns to Marquee World, subject to an administration fee of £30.

  1. The site

2.1. Requirements

All quotations given by Marquee World Ltd are under the assumption that the site for erection is level and on firm ground, with suitable vehicle access and clear of animal faeces. The Hirer will need to complete the Checklist in full and return it to us before the installation date. In the event that the checklist hasn’t been returned or has incorrectly been completed and alterations are required to the booking as a result, Marquee Worldreserves the right to make and additional charge>

2.2. Delays

Marquee World Ltd reserves the right to not to erect the marquee if the site is not ready.


2.3. Damage

The company cannot be held responsible for any damage caused to the site included buried features unless clearly marked by the hirer.

The hire charges do not include any repairs or making good to the site that may be required.

  1. Third party cross hires

Marquee World Ltd does not accept liability for equipment failures from any of its third party suppliers (for example toilets, generators, furniture). These items will be stated on hire invoice.

  1. The responsibilities of the client

The hirer is responsible and will indemnify the company against any loss or damage whatsoever the cause for all of the equipment on-site for the entire duration of the hire including installation and removal days.

The client shall provide clear indication as to where the equipment should be placed. Alternatively, Marquee World will set up where it sees fit.

Only Marquee World Ltd staff shall have authorisation to alter any part of the equipment prior to, during or erection i.e. the removal of storm straps is NOT permitted.

The client must leave the marquee in a clean and tidy state, free from any items not belonging to Marquee World Ltd. This also includes litter, glassware, vomit, and spillages.

  1. Third-party liability

Marquee World will not be responsible for, and the client will indemnify the Company against all claims for injury to persons or loss or damage to property, however caused unless it is proved that such injury or damage resulted from faulty materials, workmanship, or negligence.

  1. Force Majeure

Whilst every effort will be made by the company to complete any orders, the company cannot be held liable for non-completion of orders due to matters beyond its control.